Q&A
Q:Are you manufacturer?
A: Yes, we are manufacturers.We can provide OEM / ODM customized service according to our customers’ various application and demands.
Q: What is the minimum order?
A: We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
Q: Can we get the free sample?
A: Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation.
Q: What's Your MOQ?
A: 1 piece.
Q: How to order and pay?
A: We accept T/T (bank transfer), Western Union,Paypal etc.
Q: What's Your Products Warranty?
A: We Offer 12 Months Warranty after shipment sent.
Q: How long it will take for delivery?
A: For production lead time around 3-10days depend on requirement, and shipping time by DHL/UPS/FEDEX/TNT, delivery time would around 3-5 working days. For some remote place, delivery time maybe a little bit longer.
Q:How to repair the device if any problem ?
A: We will provide technical support online to solve problem; If for the hardware problem , we couldsend the parts or components and teach customer to fit if they have technician or can also send backto us to fix it.
Q: Can you do customized and preload our software?
A: Yes, with many years electronic products manufacturing experience, we can support customized order for you.
We are a leading company doing honest business in the internat market for years and always get positive feedback from our worldwide customers.
